Terms of service
Welcome to Stretch Sneakers. These Terms of Service ("Terms") govern your use of our website and your purchases from us. By accessing our site or placing an order, you agree to these Terms. Please read them carefully.
1. Who We Are
This website is operated by Stretch Sneakers.
- Business name: MAISON ELVARE LLC
- Address: 5830 E 2ND ST STE 7000 NUM 33638, CASPER, WY 82609, United States
- Email: support@stretchsneakers.com
Throughout these Terms, "we," "us," and "our" refer to Stretch Sneakers, and "you" refers to you, the customer or site visitor.
2. Using Our Website
By using our site, you confirm that you are at least 18 years old, or that you are using the site with the consent of a parent or guardian. You agree to use the site lawfully and not to misuse it, attempt to disrupt it, or use it for fraudulent purposes.
3. Products & Authenticity
We take pride in offering authentic products. Every item is inspected by our team and sourced from trusted suppliers and recognized brands.
We make every effort to display product details, colours, and images as accurately as possible. However, slight variations may occur due to screen settings, and we cannot guarantee that your device displays colours perfectly.
4. Pricing & Availability
All prices are listed in [your currency] and may include or exclude taxes depending on your location, as shown at checkout. We reserve the right to change prices, update product offerings, or discontinue items at any time.
All orders are subject to availability. If an item becomes unavailable after you order, we'll notify you and offer a replacement or full refund.
5. Orders & Acceptance
When you place an order, you'll receive a confirmation email acknowledging that we've received it. This confirmation does not mean your order is accepted — a contract is formed only once we dispatch your order.
We reserve the right to refuse or cancel any order, for reasons including suspected fraud, pricing errors, or stock issues. If we cancel an order you've already paid for, you'll receive a full refund.
6. Payment
We accept payments through secure providers including Stripe and PayPal. By placing an order, you confirm that the payment method used is yours and that you are authorized to use it. All payments are processed securely, and we do not store your full payment details.
7. Shipping & Delivery
We aim to process orders within 1–2 business days and deliver within 5–8 business days, though times may vary. Delivery timeframes are estimates and not guaranteed. Risk of loss passes to you once the order is delivered to your address. For full details, please see our Shipping Policy.
8. Returns & Refunds
You have the right to return or exchange eligible items as described in our Return & Refund Policy, including your statutory 14-day right of withdrawal under EU law. Please refer to that policy for full details.
9. Intellectual Property
All content on this site — including text, images, logos, and design — is owned by or licensed to Stretch Sneakers and protected by intellectual property laws. You may not copy, reproduce, or use our content without our written permission.
10. Limitation of Liability
To the fullest extent permitted by law, we are not liable for indirect, incidental, or consequential damages arising from your use of our site or products. Nothing in these Terms limits your statutory consumer rights or our liability for anything that cannot lawfully be excluded.
11. Governing Law
These Terms are governed by the laws of [your country]. Any disputes will be subject to the courts of [your country], without affecting your statutory rights as a consumer in your country of residence.
12. Changes to These Terms
We may update these Terms from time to time. The version posted on this page, with its "last updated" date, is the one that applies to your use of the site.
13. Contact Us
For any questions about these Terms, contact us at support@stretchsneakers.com.